Burning when you pass urine, going constantly, that unmistakable feeling a UTI is starting? Women aged 16–64 can be assessed and treated at our pharmacy on the NHS — including same-day antibiotics where they are needed. No GP appointment, no waiting days for a call back.
The NHS sets the criteria nationally — if you fall outside them, we will point you to the right service rather than turn you away.
Women aged 16 to 64 with an uncomplicated lower urinary tract infection.
In these cases we will refer you to your GP, NHS 111 or emergency care — whichever your symptoms need.
Your pharmacist assesses your symptoms against the NHS criteria in our private consultation room. For a confirmed uncomplicated UTI, we can supply a short course of antibiotics under the national protocol immediately — and where symptoms are mild and recent, talk you through the evidence on managing without.
The consultation is free. If a prescription medicine is supplied, the standard NHS prescription charge (currently £9.90 per item) applies unless you are exempt — the same as at your GP.
No GP referral, no NHS registration needed. Just come in while we're open — or ring ahead to check the quietest time.
A trained pharmacist assesses your symptoms against the NHS criteria in our private consultation room — usually 10–15 minutes.
Where treatment is clinically appropriate, we supply it there and then — including prescription-only medicines under the national protocol.
Yes. Under NHS Pharmacy First, trained pharmacists can assess uncomplicated UTIs in women aged 16–64 and supply antibiotics where clinically indicated — the same day you walk in.
UTIs in men are treated as complicated by the NHS and always need a GP assessment. The same applies to pregnant women, under-16s and over-64s — we will point you to the right route rather than turn you away.
Two or more UTIs in the last six months (or three in a year) needs a GP review to look at prevention properly, rather than another one-off course of antibiotics from us.
Fever, shivering, feeling very unwell, or pain in your back or side can mean the infection has reached the kidneys — that needs urgent medical attention the same day, not a pharmacy consultation.
Also treated free under NHS Pharmacy First: